FAQs

  • Please note that lessons not used by the validity(expiration) period will be forfeited

    Non-refundable Case

    1) Refunds 2 days before the lesson start date : Total payment excluding 10% penalty


    2) Refunds will not be available once the class starts.

  • 1. Please adhere to our 24-hour cancellation policy. Failure to show up or cancel late will result in a charge, and makeup classes will not be provided.
    2. Clients can cancel or reschedule classes through the official website (Jane) or by notifying BODYLINK staff no later than 24 hours before the scheduled class, within the expiration date.
    3. All classes must be completed by the contract expiration date (Start date / Expiration Date):
    • 10 sessions: 3 months expiry
    • 20 sessions: 6 months expiry

    Expiration Date Extensions:
    • Clients may negotiate an extension under the following circumstances: a. Long-term business trip b. Health-related hospitalization and surgery

    Note:
    • Extension requests require the submission of supporting documents.

  • Please review this page